Phoenix Relocation Guide By West USA Realty and Carl Chapman

Retail Leadership

April 26, 2008

Retail Leadership Development Apprentice -Arizona
If you embrace new challenges, yearn for success and welcome the responsibility of leadership—why not accelerate your career at Verizon Wireless? Our Retail Leadership Development Program provides you award-winning training and the dynamic experience to move from entry-level to a supervisory role in just two years. Youll begin your journey at Verizon Wireless in a retail store operations role learning the essential skills for success, such as:

  • Voice products and data knowledge
  • Inventory and financial controls
  • Solid customer relationship development
  • Accountability and compliance for customer transactions

    Now that you understand the essentials, youll be able to grow your earning potential in a sales position, where youll be responsible for the following:

  • Manage and exceed quota/revenue targets
  • Demonstrate equipment functions and network capability
  • Propose solutions that best benefit the company and the customer
  • Ensure customer satisfaction with every sale
  • Retain customer business - renew contracts, present data solutions, and offer accessories designed to enhance the Verizon Wireless experience
    Finally, you will have the opportunity to showcase your selling skills in a supervisory role working in one of our Alternative Distribution Channels. Here youll be required to:
  • Monitor daily store results to ensure sales, retention, and objective compliance
  • Supervise, educate and motivate a team of sales reps. to exceed quota goals
  • Comply with necessary merchandizing requirements
  • Complete monthly reporting and prepare for quarterly audits
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